The ETHOSTONE values and respects the privacy of its customers and visitors. The purpose of this Privacy and Security Statement is to provide you with information about how The ETHOSTONE collects, uses, and shares the information we collect from our customers and visitors. It also describes the choices you can make about our use of your information. Our collection efforts are designed to improve the experience of our customers and to provide customers relevant information about our products, services, and promotions.
ABOUT THIS POLICY
This Privacy and Security Statement describes the privacy practices of The ETHOSTONE. and its subsidiaries, divisions, brands and other The ETHOSTONE companies (“The ET”, “our”, or “we”). It applies to our interactions with our customers and visitors, including, but not limited to:
• Use of our websites, including mobile websites• Visits to our stores or attendance at one of our events• Use of our applications for mobile phones, tablets or other smart devices• Phone and email communications• Social media interactions on our websites and other third party websites like Facebook, YouTube and Twitter• Viewing our online advertisements or emails
INFORMATION WE COLLECT
Contact information.We may collect the names and user names of our customers and other visitors. Additionally, we may collect your purchase history, and shipping addresses, phone numbers, email addresses, and other digital contact information. We may also collect information that you provide us about others.
Demographic information.We may collect information about products or services you like, reviews you submit, or where you shop. We might also collect information like your age or gender.
Location information.We may collect location data obtained from your IP address.
HOW INFORMATION IS COLLECTED
We collect information directly from you. The following are a few examples of when we collect information from you:
• During website or survey registration• If you use an online forum, submit a question or answer to our Product Q & A or provide us with comments or reviews• If you upload a photo or other digital content through one of our websites or applications• If you return a product or use a rebate• If you request we send you an electronic copy of your in-store receipt• In connection with your interactions with us as a registered user of our websites.
We collect information from you passively.We may use tracking tools like browser cookies, flash cookies, and web beacons. To learn more about these tools and how you can control them.
We collect information from other sources.We may get information about you from third party business partners, like an updated address from a shipping vendor. We may collect information about you from a friend. For example, if your friend purchases something for us to send to you.
HOW WE USE INFORMATION
We use the information we collect for our business purposes, including:
To respond to your questions and requests. Examples include:• Fulfilling orders or providing services•
• Responding to a product or service review
To improve our products and services.We may use your information to make website or product and service improvements.
To look at website trends and customer interests.We might use your information to customize your experience with us. We may also combine information we get from you with information about you we have received from third parties to assess trends and interests.
For security purposes.We may use your information to protect our company, our customers, or our websites.
For our marketing.In certain circumstances, we may send you communications about special The ET promotions or offers. For example, if you have registered on a website and indicated you want to receive this information or if you gave us your information. We may also notify you of new website features or product and service offerings. If permitted, we may also send information about offers from our Affiliates and other companies we think you might find interesting. To manage our communications with you, follow the instructions in the Your Privacy Preferences section below.
For other uses we may disclose to you.